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Product Manager

Experience: 5 to 7 Years

Job Brief

The IT Product Manager at Softices will own the end-to-end digital consumer journey across mobile applications, website, checkout, payments, and retention systems. This is a business-critical role focused on aligning technology with business growth while delivering a seamless and trusted consumer experience.

Position: Product Manager

Experience: 5 to 7 Years

Salary: Don’t worry about it, if you have right skills.

No. of Openings: Always open for the right candidate.

Responsibilities & Duties

  • Own and manage the product roadmap for mobile app, website, checkout, and subscription platforms
  • Translate business requirements into detailed PRDs, user stories, and functional specifications
  • Optimize the sales funnel to improve conversion rates and reduce drop-offs
  • Define and manage CleverTap event schema, analytics, and retention strategies
  • Integrate and manage CRM and customer support tools such as TeleCRM and Freshdesk
  • Coordinate with technology vendors and internal teams to manage sprints, releases, and quality assurance
  • Drive product analytics, monitor KPIs, and conduct weekly performance reviews

Skill-set we are looking for

Key Performance Indicators (KPIs)

  • Improvement in conversion rates
  • Reduction in cart abandonment
  • Checkout success rate
  • D30 retention and repeat purchase rate
  • Application stability and crash rate

Skills & Experience

  • Strong experience in D2C products and mobile applications
  • Hands-on experience with CleverTap or similar customer engagement tools
  • Excellent analytical, problem-solving, and documentation skills
  • Experience working with martech tools, CRM platforms, and payment gateways

Cultural Fit

  • Strong consumer-first mindset
  • Data-driven and trust-based decision-making approach
  • Comfortable working in fast-paced startup environments

Benefits you get

  • No bond/agreement

  • Flexible timing

  • Celebrations

  • 5 days working

  • Medical insurance

  • Technical growth

  • 18 paid leaves and 10 holidays

  • Paid subscriptions of channels

  • Games indoor
    & outdoor

  • On time salary

  • Friendly environment

  • Work life balance

Let's Do This

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