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IT/Technical Support Executive

Experience:

1 to 2+ Years

Job brief

As an ideal candidate for Softices, you’ll streamline IT operations by managing Windows, Linux, and macOS systems, handling installations, maintenance and troubleshooting software & hardware issues. You’ll also support our internal team to ensure smooth & efficient operations. If this sounds like you, we’d love to connect!

Benefits

No Bond System.
18 Paid leaves + 10 Holidays.
Statutory Benefits like PF & ESIC.
Medical Insurance.
On time Salary.
Celebrations – Birthday, Festivals, Events, Picnics, Movies, Dinner etc.
Technical Growth (Knowledge Sharing Program) to learn new things.
Paid Subscriptions of Channels.
Games Indoor & Outdoor.
Team and Company Dinner.

Responsibilities
& duties

Repair and troubleshoot hardware and software issues, ensuring minimal downtime.
Install, configure, and maintain hardware and software systems.
Provide technical support for Windows, Linux, and macOS environments, including troubleshooting network-related issues.
Administer and manage network devices & assets to ensure stable and reliable performance.
Document IT processes and procedures, providing clear instructions to internal teams.
Ensure all IT equipment is functioning correctly through regular maintenance and basic safety checks.

Skill-set we are looking for?

Soft Skills:

Strong problem-solving and analytical skills.
Effective time management and multitasking abilities.
Strong organizational skills to manage and prioritize multiple tasks.

Technical Skills & Qualifications:

1-2 years of hands-on experience in technical support.
Bachelor’s degree in computer science, Information Technology, or a related field.
Networking
Backup and Recovery
Troubleshooting & Technical Support
System Installation, Configuration & Maintenance
Experience with cloud platforms and server management (e.g., AWS, Azure) will be a plus point.

Tools You Should Know:

Operating Systems (OS): Windows, Linux & Mac OS
Networking Tools
Backup and Recovery Tools

Apply here

Let's do this!

Dzee

Parivar

Terran Ludo

Duplicate Cleaner