Soft Skills:
- Strong problem-solving and analytical skills.
- Effective time management and multitasking abilities.
- Strong organizational skills to manage and prioritize multiple tasks.
Technical Skills & Qualifications:
- 1-2 years of hands-on experience in technical support.
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Networking
- Backup and Recovery
- Troubleshooting & Technical Support
- System Installation, Configuration & Maintenance
- Experience with cloud platforms and server management (e.g., AWS, Azure) will be a plus point.
Tools You Should Know:
- Operating Systems (OS): Windows, Linux & Mac OS
- Networking Tools
- Backup and Recovery Tools